For everyone's safety

Aqua Park Rules

We're excited to have you out on the water! To keep everyone safe and ensure a great experience, please review the following guidelines before your session.

📅 Before You Arrive

  • All participants must complete a signed waiver before entering the Aqua Park.
  • Guests under 18 must have a waiver signed by a parent or legal guardian.
  • Please arrive 15 minutes before your session to allow time for check-in, waiver verification, and life-jacket fitting.

Booking & Cancellation Policy

  • Cancellations made 24 hours or more before your session start time are refundable, minus a 25% processing fee. All refunds are issued as credit to your prepaid account — credits do not expire and may be used for any future booking. Refunds are not returned to the original payment method.
  • Cancellations within 24 hours of the session start time are non-refundable.
  • No-shows forfeit the session with no refund or credit.
  • Private parties & buyouts: the deposit of $150 or 50% (whichever is greater) is non-refundable within 14 days of the event.
  • Weather closures: if we close due to lightning or unsafe conditions, you'll be offered a free reschedule or a full credit to your prepaid account.

🧒 Age Guidelines

  • Participants must be at least 6 years old to use the Aqua Park.
  • Children ages 6–13 must have a parent or guardian on-site at the Aqua Park during their session.

🚨 In Case of Emergency

  • If you need assistance, please alert an Aqua Park Guide right away — we're here to help.
  • During an emergency, please give staff space so they can respond quickly and safely.

🦺 Safety First

  • A U.S. Coast Guard-certified life jacket is required at all times while on the Aqua Park.
  • Swimming underneath any part of the Aqua Park is strictly prohibited.
  • Always look before jumping to ensure the area below is clear.
  • Diving and flips are limited to the designated area.
  • Only one guest at a time on each rope feature.
  • Please stay within the marked Aqua Park boundaries, identified by buoys.

🤝 While You're On The Park

  • Please be respectful of others. Rough play, including pushing and shoving, and inappropriate language are not allowed.
  • No food, drinks, tobacco products, or jewelry while on the Aqua Park.
  • Guests must be sober during their session — guests who appear impaired will be removed without refund.

ℹ️ Additional Information

  • Access to the swimming beach area is not included with the Aqua Park. A Beach Pass add-on can be purchased at the Aqua Shed.
  • Life jackets must remain within the Aqua Park area.
  • If you leave and return during your session, the team will check you back in and fit you with a new life jacket.
  • Crown Lake Aquapark is not responsible for lost, stolen, or damaged personal property.

📏 Life Jacket Sizes We Carry

SizeWeight / Chest Size
Child30–50 lbs
Youth50–90 lbs · Chest 26–29 in.
Adult X-Sm90 lbs+ · Chest 28–32 in.
Adult Sm90 lbs+ · Chest 33–37.5 in.
Adult Med90 lbs+ · Chest 37.5–40 in.
Adult Lg90 lbs+ · Chest 40–42.5 in.
Adult X-Lg90 lbs+ · Chest 42.5–45 in.
Adult XX-Lg90 lbs+ · Chest 45–47.5 in.

📞 Contact

Crown Lake Aquapark

Address 1601 Ivory Ln, Horseshoe Bend, AR 72512

Email [email protected]

Phone (870) 291-8313

Version 2-2026 · Last updated May 13, 2026