For everyone's safety

Aqua Park Rules

We're excited to have you out on the water! To keep everyone safe and ensure a great experience, please review the following guidelines before your session.

      📅 Before You Arrive
      All participants must complete a signed waiver before entering the Aqua Park.
Guests under 18 must have a waiver signed by a parent or legal guardian.
Please arrive 15 minutes before your session to allow time for check-in, waiver verification, and life-jacket fitting.

      Booking & Cancellation Policy
      Cancellations made 24 hours or more before your session start time are refundable, minus a 25% processing fee. All refunds are issued as credit to your prepaid account — credits do not expire and may be used for any future booking. Refunds are not returned to the original payment method.
Cancellations within 24 hours of the session start time are non-refundable.
No-shows forfeit the session with no refund or credit.
Private parties & buyouts: the deposit of $150 or 50% (whichever is greater) is non-refundable within 14 days of the event.
Weather closures: if we close due to lightning or unsafe conditions, you'll be offered a free reschedule or a full credit to your prepaid account.

    

🧒 Age Guidelines

Participants must be at least 6 years old to use the Aqua Park.
Children ages 6–13 must have a parent or guardian on-site at the Aqua Park during their session.

🚨 In Case of Emergency

If you need assistance, please alert an Aqua Park Guide right away — we're here to help.
During an emergency, please give staff space so they can respond quickly and safely.

      🦺 Safety First
      A U.S. Coast Guard-certified life jacket is required at all times while on the Aqua Park.
Swimming underneath any part of the Aqua Park is strictly prohibited.
Always look before jumping to ensure the area below is clear.
Diving and flips are limited to the designated area.
Only one guest at a time on each rope feature.
Please stay within the marked Aqua Park boundaries, identified by buoys.

    

🤝 While You're On The Park

Please be respectful of others. Rough play, including pushing and shoving, and inappropriate language are not allowed.
No food, drinks, tobacco products, or jewelry while on the Aqua Park.
Guests must be sober during their session — guests who appear impaired will be removed without refund.

ℹ️ Additional Information

Access to the swimming beach area is not included with the Aqua Park. A Beach Pass add-on can be purchased at the Aqua Shed.
Life jackets must remain within the Aqua Park area.
If you leave and return during your session, the team will check you back in and fit you with a new life jacket.
Crown Lake Aquapark is not responsible for lost, stolen, or damaged personal property.

📏 Life Jacket Sizes We Carry

Size	Weight / Chest Size
Child	30–50 lbs
Youth	50–90 lbs · Chest 26–29 in.
Adult X-Sm	90 lbs+ · Chest 28–32 in.
Adult Sm	90 lbs+ · Chest 33–37.5 in.
Adult Med	90 lbs+ · Chest 37.5–40 in.
Adult Lg	90 lbs+ · Chest 40–42.5 in.
Adult X-Lg	90 lbs+ · Chest 42.5–45 in.
Adult XX-Lg	90 lbs+ · Chest 45–47.5 in.

📞 Contact

Crown Lake Aquapark

Address 1601 Ivory Ln, Horseshoe Bend, AR 72512

Email [email protected]

Phone (870) 291-8313

Version 2-2026 · Last updated May 13, 2026